What is your policy regarding freight charges?

Answer: Method of shipment and charges relating to freight are the responsibility of the customer. We neither want to make nor lose money on the shipment of our products. We try to schedule shipment by whatever means you request and always pass on any carrier discounts we receive on your behalf. There is a minimal charge to cover our actual costs related to the contacting of the carrier, preparation of paperwork, invoicing and payment of bills (if applicable), labeling, shrink wrapping, skids, etc. The charges for all these services are included in the invoice and show up under the title of shipping and handling. If you want the specific costs we have included for handling of your shipment, please ask your sales representative.